Legal
Refunds and cancellation
Nothing can be bought from CleverHive yet, so nothing has been paid and nothing needs refunding. This page exists to say that plainly, and to set out what will apply.
Draft, pending legal review
This describes intent for a commercial arrangement that does not yet exist. It describes accurately how CleverHive works today, and it has not been reviewed by a lawyer. It must be before CleverHive takes money or handles a customer’s data commercially.
Nothing is for sale
There is no cart, no checkout and no subscription. Every application in the catalogue is still in development, and none can be bought. If you have not been charged by CleverHive, that is why.
If you believe you have been charged by CleverHive, write to cleverhive.in@gmail.com — that would be a mistake and we would want to know immediately.
What the policy will be built on
These are commitments about how the eventual policy will be shaped, not the policy itself:
- Applications are bought individually, so cancelling one does not affect the others.
- Cancelling stops the next charge. It does not delete your organization or your data.
- Your data stays yours after cancellation, and you will be able to get it out.
- The full terms will be published before the first transaction, not after it.
Why there are no numbers here
A refund window, a pro-rata rule or a cooling-off period would each need a billing system to honour it. None exists, so quoting one would be a promise with nothing behind it — the same thing this site avoids everywhere else.
When commerce is built, this page gets specifics and a date.
Trials
The free trial has not opened either, and will not until an application is genuinely finished. A trial costs nothing and requires no card, so there is nothing to refund from one. How trials will work.